FAQ
Q1: What is the delivery terms?
A: When our factory is not busy, the production circle is 7 days for your order of custom phone cases.
The capacity of our factory is 12,000 units per day
Order of regular cell phone cases can be delivered within 1 - 3 days
Order of custom cell phone cases can be finished within 7 - 12 days
Q2: What is the weight of cell phone cases?
A: iPhone Silicone Case: 18g to 32g
iPhone Hard Case: 15g to 28g
Q3: How about the freight?
A: Express Delivery by DHL, EMS Express or Registered Mail for samples.
Q4: How about the payment terms? Account Info
A: # Bank Transfer to our business account.
# Western Union to Zhang Qinyu's account.
Custom Cases: 60% of payment in advance when the total order is no less than 1000USD
Regular Cases: 35% of payment in advance when the total order is no less than 1000USD
100% of payment in advance when the total order is less than 1000USD
Q5: What format can artworks be?
A: AI format(CMYK) + Image. All types need to be converted to outlines!
Q6: How can I place an order?
A: STEP 1: Download Artwork Template, and make your design.
Click Here: Templates for Cell Phone and iPad Cases
STEP 2: Send artworks + images to sales@linkeychina.com
STEP 3: Tell our sales the type of case you want to customize
Any other questions? Just contact Qinyu: sales@linkeychina.com
A: When our factory is not busy, the production circle is 7 days for your order of custom phone cases.
The capacity of our factory is 12,000 units per day
Order of regular cell phone cases can be delivered within 1 - 3 days
Order of custom cell phone cases can be finished within 7 - 12 days
Q2: What is the weight of cell phone cases?
A: iPhone Silicone Case: 18g to 32g
iPhone Hard Case: 15g to 28g
Q3: How about the freight?
A: Express Delivery by DHL, EMS Express or Registered Mail for samples.
Q4: How about the payment terms? Account Info
A: # Bank Transfer to our business account.
# Western Union to Zhang Qinyu's account.
Custom Cases: 60% of payment in advance when the total order is no less than 1000USD
Regular Cases: 35% of payment in advance when the total order is no less than 1000USD
100% of payment in advance when the total order is less than 1000USD
Q5: What format can artworks be?
A: AI format(CMYK) + Image. All types need to be converted to outlines!
Q6: How can I place an order?
A: STEP 1: Download Artwork Template, and make your design.
Click Here: Templates for Cell Phone and iPad Cases
STEP 2: Send artworks + images to sales@linkeychina.com
STEP 3: Tell our sales the type of case you want to customize
Any other questions? Just contact Qinyu: sales@linkeychina.com